All products

Your own IT team in command, with the cockpit it was missing. Co-managed access gives your company's technicians a login to the same professional IT operations platform Zamak uses: a single console with the inventory of every device, the state of updates, the automation of routines and remote access, all with roles, permissions and scope isolated to your environment. Zamak sets up the access, trains your team, defines the security guardrails and stays alongside as backup and specialist escalation, never in its place.

Help from a distance, in seconds, the professional way. Secure remote access is the tool that lets whoever gives support reach any company computer in seconds, whether the user is in the office, at home or travelling, and solve on the screen instead of instructing blind over the phone. The connection is encrypted end to end, with two-step authentication for the technician, control over which networks can access and the audit trail of every session. It even reaches the machine that is not under management, with a one-time code, and the black screen that will not even boot, through the camera on the user's phone. Zamak provisions it, configures the security, puts your brand on the support screen and stays as backup. It is the standalone remote access: the integrated version already comes in the Managed Devices.

The deep backline for your IT team. The Co-Managed Essential Plan places the deep specialist (the most advanced engineering level) behind your team, with unlimited attendance hours and a guaranteed start within 8 business hours, over an environment Zamak keeps healthy proactively. It is the entry point of the service plans, for companies that already have an IT team and want, behind it, a strong backline and a predictable cost. Sized by device type.

The engineering that steps into your technical team's day-to-day. The Co-Managed Advanced Plan places engineering in the routine, not only for the rare case, with the deep specialist behind and a guaranteed start within 5 business hours. It is the second step of the service plans, with unlimited attendance hours and a predictable cost. Sized by device type.

The most complete support for your IT, with priority and presence. Dedicated IT Care is the top of the plans: it covers every level of support, from first-line user support to the deep specialist, with a priority start within 2 business hours, on-site presence when remote is not enough and technology planning. Unlimited attendance hours, a predictable cost, sized by device type.

The base that holds your IT up, operated and protected around the clock. Managed NOC & SOC represents the managed services your company selects from the operation and the security, each one delivered and watched proactively, with no user attendance layer. Assembled à la carte, on request.

Zamak reveals and keeps current the picture of every IT device in your company: what it is, how old it is, whether it is under warranty and the right time to replace it. From that, it forecasts the coming years' budget and produces the report ready for the board, the auditor and the insurer. All in one place, built from the environment you already have, per client and kept current by Zamak.

Zamak puts and keeps your company always ready to prove it protects data: it maps the requirements of the standard you need to meet, collects the evidence continuously from the tools you already use and produces the report you present to the customer, the auditor and the insurer. Per client, in the Essentials and Pro editions.

A technology executive dedicated to your company part-time, who sits in the decision chair without the cost of a full-time director. They translate technology into business language for the owners, build the multi-year plan and budget, run the quarterly executive review and tie every investment to where the company is going, on top of a platform that turns the real state of your environment into the basis of each call. Per company, on request.

A security executive dedicated to your company part-time, who sits in the security leadership chair without the cost of a full-time director. They write the security program, run the risk assessments, lead remediation, keep your company audit-ready all year and are the person who answers for your security when a client, an insurer or an auditor asks, on top of a platform that gathers the real evidence of your environment. Per company, on request.

The phishing simulation and security awareness training platform, in your language and under your brand, that turns your team from the open door into the company's human firewall: realistic email, voice and web phishing simulations, short training modules assigned at the moment of the slip and human risk measured by person and by team, connected to your Microsoft 365 or Google Workspace and set up and supported by Zamak. Per employee.

The security awareness program run end to end by Zamak, in your language and under your brand: the same phishing simulation and training, but planned, run, chased, kept current and reported by Zamak, month after month. Your team approves the plan and receives the proof; the operation stays with Zamak. It includes a baseline, recurring campaigns by role and by risk, short training at the moment of the slip, human risk measured and falling and an executive report with a recommendation each cycle. Per employee.

A dedicated IT professional for your operation, at the level you choose, from intern to manager, working every month as part of your team and backed by Zamak's structure: when they are away, the seat stays filled; when a problem rises above their level, there is someone to escalate to; and selection, training and replacement are on Zamak. A reinforcement to your team, never a replacement.

Specialist IT hours you call on when you need them, at the level the problem calls for, from technician to director, delivered by Zamak's team that already knows your operation. You use the hours you use, without carrying a senior on payroll all month or calling a stranger each time. A reinforcement to your team, never a replacement.

A Zamak professional covers the seat of a member of your IT team while they are away, on vacation, on leave, absent or in the open role while you hire, at the level the job calls for, by the team that already knows your environment. The operation does not stop, and whoever returns does not face weeks of backlog. Support that holds the seat during the absence, never a replacement.

The managed vault for your company's credentials. Zamak keeps passwords in an encrypted vault, generates strong passwords and rotates them automatically (including in Active Directory), gives each person access only to what they need, revokes all their access at once when someone leaves and keeps the trail of who entered each system. Alongside it, standardized IT documentation, so knowledge does not leave with whoever leaves. Operated by Zamak, next to your team. Sized per company served.

The place where your company truly lives, dedicated to it alone. Zamak puts your systems in a private cloud with dedicated resources (processing, memory, disk and network reserved only for you), hosted in a Tier III standard data center, and operates the whole environment: it creates and sizes the virtual machines, applies updates, keeps backup and security and monitors. No hardware to buy, no neighbor to share with, and the data location under control. A fixed cost per sized environment, alongside your team.

The most powerful public cloud on the market, with someone in command of the bill and the security. Zamak provisions, governs and operates your environment on Microsoft Azure: it sizes the resources, organizes the subscription, keeps the cost under control (budget, off-pattern spend alerts, right-sizing and reservations), hardens the security posture of the part that is yours (identities, access and configuration) and monitors everything. You get the agility and scale of public cloud, without the bill that surprises or the door left open. Alongside your team, with a value per environment.

Microsoft 365 on the right plan, with the security turned on and the gaps filled. Almost every company already lives inside Microsoft 365, but having the license and getting protection and value from it are two different things. Zamak chooses the right plan for your company (Apps, Basic, Standard or Premium), provisions and resells the licenses with a single point of contact, turns on the security the plan brings (which almost always ships turned off) and fills what Microsoft 365 does not do on its own, such as long-term backup. You get Microsoft 365 the way it was built to work, alongside your team. Billed per user.

Enterprise Microsoft 365 on the right plan by profile, with the E5 security platform turned on and operated in co-management. Your company already pays, in E5, for an enterprise-grade security platform inside the license (detection and response, privileged identity, data protection), and almost always operates a fraction of it; and it mixes office workers (E3/E5) with frontline workers (F1/F3) on the wrong plan. Zamak, as a Microsoft Solutions Partner, chooses the right plan by user profile, turns on and operates the E5 security platform alongside your team and fills what Microsoft 365 does not do, such as long-term backup and AI governance. Billed per user.

Continuous monitoring of the open internet and its hidden corners, the deep and the dark web, for what criminals plan and leak about your company: leaked credentials and cards, sites impersonating your brand, data for sale and executives in the crosshairs. Each finding becomes an occurrence with an alert so you act before the attack, and Zamak requests the removal of content that abuses your brand, translates what shows up into your business language and is your point of contact.